Support

Email support@homeworkforgrownups.co.uk and we'll reply as soon as we can, usually within two working days.

Common questions

I've forgotten my password

On the sign-in screen, tap Forgot password? We'll email you a 6-digit code. Type it into the app and choose a new password. If the email doesn't arrive, check your spam folder.

My confirmation code hasn't arrived

Check your spam folder, then tap Send a new code in the app. Codes work for one hour.

How do I cancel Plus?

Plus is billed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Homework for Grown Ups and tap Cancel Subscription. You keep Plus until the end of the period you've paid for. Deleting the app does not cancel a subscription.

I've paid for Plus but the app shows Free

In the app, go to Profile and tap Restore purchases. Make sure you're signed in to the same Apple account you bought Plus with.

Can I get a refund?

Payments are handled by Apple, so refunds are too. Ask at reportaproblem.apple.com.

How do I delete my account?

In the app, go to Profile, scroll to the bottom and tap Delete my account. This permanently deletes your account, grade, homework history and usage stats. If you have Plus, cancel it in your iPhone's Settings first, as deleting your account doesn't cancel it.

I think an answer is wrong

After your homework is marked, tap Report a problem under the question. We check every report.

How do reminders work?

In Profile you can set a daily reminder time or turn it off. Reminders are set on your phone and need notifications to be allowed for the app.

Privacy questions

See our privacy policy, or email privacy@homeworkforgrownups.co.uk.